How can we help you?

I have used up all my attempts. What should I do?

🔐 You have a limited number of attempts to verify your identity.

Once this limit is reached, you won't be able to complete the verification on your own, and therefore won't be able to use Scalapay 😕 But don't worry!

This simply means that you will need our support!

If you see a message saying you've reached the limit → contact us via Luna (by clicking the icon at the bottom right)!

luna-idverif3-en.png

We'll help you complete the verification ✨

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