How can we help you?

📧 I didn’t receive my gift card — what should I do?

Don’t worry!

Please check:

  • Your email inbox and spam folder for the confirmation message, and

  • The Gift Cards section in your Scalapay app.

If you still don’t see your card, contact our Support Team and include:

  • The order number, and

  • The email linked to your Scalapay account.

We're here to help!

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