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How can I add a new card?

Adding a new card is quite simple.

First of all, we recommend checking if your card is already enabled for online payments.

Sometimes, new cards may not be active yet — just call your bank to verify and, if needed, activate it.

Here's how to add your card:

  • Log in to your Scalapay profile using your phone number.

  • Select the "Profile" icon.

  • Scroll down to the "Payment Methods" section.

    payment-methods-en.png
  • Press the "Add new card" button.

    add-card-en.png
  • Enter the details and click "Submit".

    card-details-en.png

How can I know if the charge will go to my new card and not another one?

  • The automatic charge is made first on the card set as default in your account.

  • If the charge fails on the default card, the payment will be attempted on the other cards saved in your account. So don't worry if you see a charge on a different card — it may be because your default card was declined.

How can I see which card is set as default?

  • The default card will have a checkmark with a blue circle next to it.

How can I change the default card?

  • You can easily select another card like this:

default-card-en.png

Please note that you cannot remove a card (even if it's expired, blocked, or lost) until all instalments linked to your account have been paid.

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